Terms & Conditions
TERMS AND CONDITIONS
Effective Date: 01/01/2026
Welcome to Verbilink Learning Hub(“Company”, “we”, “us”, or “our”), an online English as a Second Language (ESL) platform accessible at https://www.verbilink.com/](the “Website”).By accessing or using our Website and services, you agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree, you must not use our Website or services.
1. Legal Disclaimer
The explanations and information provided in these Terms are general in nature and are intended to establish the legal relationship between the Website owner and its users.These Terms do not constitute legal advice. We recommend that you seek independent legal counsel to ensure compliance with applicable Philippine laws and regulations and to tailor these Terms to your specific circumstances.
2. Nature of Services
Verbilink Learning Hub provides:
Live online ESL classes, Pre-recorded courses, Specialized English programs, Classes for children, teenagers, and adults. We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.
3. Eligibility
By using our Website, you represent that:
・You are at least 18 years old; or
・You are a minor using the Website under the supervision and consent of a parent or legal guardian.
Parents or guardians are responsible for monitoring minors’ use of our services.
4. User Accounts
・To access certain services, users may be required to create an account.
・You agree to:Provide accurate and complete information
・Maintain the confidentiality of your login credentials
・Accept responsibility for all activities under your account
・We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.
5. Teachers as Independent Contractors
All teachers engaged through the platform are independent contractors, not employees of the Company.
The Company:
・Does not control the specific teaching methods used by instructors
・Is not liable for individual instructor conduct beyond reasonable platform oversight
・Facilitates scheduling, communication, and payment processing only
・Nothing in these Terms shall be construed as creating an employer-employee relationship between the Company and any instructor.
6. Payments and Payment Gateways
We process payments through third-party payment providers including, but not limited to:
・Stripe
・PayPal
・Wise
・Dragonpay
By making a payment, you agree to comply with the terms and conditions of the relevant payment provider.We do not store full credit card or payment details. Payment processing is subject to the security practices of the respective third-party provider.
*Subject to changes for financial processing access to the mentioned gateways.
7. Pricing and Refunds
All fees are listed in the applicable currency on the Website.Refund policies are governed by our separate Refund Policy, available on a dedicated page of the Website. In the event of any conflict, the Refund Policy shall apply specifically to refund-related matters.We reserve the right to change pricing at any time. Changes will not affect payments already completed.
8. Cancellations and Rescheduling
Specific rules for class cancellation and rescheduling are outlined on the Website.
Failure to attend scheduled sessions without proper notice may result in forfeiture of session fees, subject to our Refund Policy.
9. User Conduct
Users agree not to:Use the Website for unlawful purposesHarass, threaten, or abuse teachers, staff, or other studentsUpload malicious software or harmful contentRecord live classes without permissionViolate intellectual property rightsWe reserve the right to suspend or terminate accounts for violations.
10. Intellectual Property
All Website content, including:
・Text
・Logos
・Videos
・Course materials
・Graphics
・Software
are the intellectual property of the Company or its licensors and are protected under Philippine intellectual property laws.
Users may not copy, reproduce, distribute, modify, or create derivative works without prior written consent. Course materials are licensed for personal educational use only.
11. Data Privacy
We collect and process personal information in accordance with the Data Privacy Act of 2012 (RA 10173) and our Privacy Policy.By using our Website, you consent to the collection and processing of your data as described in our Privacy Policy.
12. Limitation of Liability
To the fullest extent permitted under Philippine law:
・The Company shall not be liable for indirect, incidental, or consequential damages.
・We do not guarantee uninterrupted or error-free service.
・We are not responsible for internet connectivity issues beyond our control.
・Our total liability for any claim shall not exceed the amount paid by the user for the service giving rise to the claim.
13. Warranties Disclaimer
Services are provided on an “as is” and “as available” basis.
We do not guarantee:
・Specific academic results
・Employment outcomes
・Language proficiency improvements within a specific timeframe
・Results depend on individual effort and participation.
14. Suspension and Termination
We reserve the right to:
・Suspend or terminate user accounts
・Refuse service
・Remove content if users violate these Terms or applicable laws.
Users may discontinue use of the Website at any time.
15. Amendments
We may revise these Terms at any time.
Updated versions will be posted on the Website with a revised effective date.
Continued use of the Website after changes constitutes acceptance of the updated Terms.
16. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines.Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the proper courts of La Trinidad, Benguet, Philippines.
17. Contact Information
For questions regarding these Terms, please contact:
Verbilink Learning Hub
JB 146, Km.4, Pico, La trinidad, Benguet, Philippines 2601
Email: admin@verbilink.com​